There is a great need in the market for high quality IT solutions that simplify business operations & management with quicker “go to market” strategies at cost-effective prices. However, while technology typically helps with improving business productivity and efficiency, the existence of a large number of IT tools & applications used for specific functions has resulted in unexpected complexities due to different data formats, security concerns and additional costs associated with maintaining, supporting and running them effectively. Additionally, the vast deposits of data that are obtained from these different systems has also led to concerns with data management and extraction of the right information that will impact the ability to make key business decisions.
Large conglomerates have attempted to extend rich features to small and medium business in the past, but the channels and approach used has detracted from providing true customer service and experience. As in most industries, the IT industry also has a large number of consultants, developers and integrators who continuously introduce new improvements to the industry and as this number grows every year, so does the average business owner’s grief in determining the best solutions for their business, due to the multitude of offerings made available.
In 2018, a group of experienced Telecommunication & Information Technology engineers and consultants coalesced around this issue with a vision to develop a solution, utilizing industry leading technologies and platforms. Thus was born Orchatect, which was formed to develop a pathway to take the vision from workable concept to working solution and beyond. By applying key architectural principle to support future growth and technological solutions, the team has solved the IT challenges and complexities faced by small and medium businesses.